Hello everyone,
Just to clarify for customers, below is a list of basic information all customers should now prior to ordering from Orgo Pads LLC. Some of this information is clear on orgo pads FAQ section, paypal invoices and our instagram page. I cant please everyone and i understand that some of my customers love my product and some say its not a high quality product. But honestly what is a high quality product to you? Nothing is ever perfect and even the biggest clothing companies have flaws. People forget that im human, my products arent going to make everyone happy and thats fine i accept that, now what some customers need to accept is that orgo pads are handmade products and vary they arent all going to be perfect. If you cant accept that then dont order. They are not made in a factory by machines. My team trys there best to make every pad look better then the last and sometimes you may see a little piece of thread hanging off your pad its normal. "Dont panic" just snip that sucker off your pad is perfectly fine and you wont ruin it, we simply just missed a thread while we were cleaning pads off. To be clear some women think some brands are just of better quality or work better and to be honest yes some are good as in sewing thats it now as far as "they work better", pads that work better obviously it depends on the core and layers most and some cloth pad makers use zorb which is highly absorbent and some use bamboo if im not mistaken, they all absorb. Its honestly what works best for you and what you like the most. There is no one company that is better because everyone has a different preference, so do your research and choose what you think will suite your body needs the most when it comes to absorbency. I dont need threats on how i run my business from anyone.
Below is a list of how orgo pads LLC works.
Please read carefully.
Shipping, Returns & Policy:
Do you ship to Canada/Europe/Australia etc.?
Yes! We gladly ship anywhere you'd like us to. As long as you have an address you can receive our products.
Worldwide shipping
Please be advised that international orders must provide a phone number.
How are shipping charges calculated?
Shipping charges are calculated by the shopping cart software based on weight and location.
Do you offer Free Shipping?
Yes we do! All U.S orders over $100 will recieve free shipping.
Please keep in mind since international freight charges are much higher all International orders will be invoiced a charge of $6.50 on orders over $100.
Do you have any kind of warranty?
Yes! We have a lifetime snap warranty. If your snap comes off, just send it back and we will replace it for free.
*Shipping charges will be payed by the customer
How long does shipping take?
All orders ship on fridays. Please allow up to 4 business days to process your order before it is shipped. Shipping may take 2-3 days after processing.
Do you accept returns?
Due to the personal nature of our products Orgo Pads and Menstrual cups can not be returned. However Orgo Pads does offer other brands such as detergents and wetbags which can generally be exchanged. If you have a specific concern please contact us and we will be glad to work something out with you.
"New policy in Effect as of 2014"
There are no refunds once your order is 1⃣ placed
2⃣ processed
3⃣ shipped out
( If you have made a mistake and would like a refund it is only possible before processing. Customers must contact orgo pads LLC within three hours of placing your order via email: orgopads@gmail.com. If your order has processed there is nothing i can do.)
Customers who wish to exchange "detergents or wetbags" will have to pay for freight charges to and from.
Orgo pads LLC is not responsible for shipping charges.
